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The MDConnection product suite offers ease-of-use, flexibility and 24/7 access to providers, medical billers and patients.
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faq
Need more information about MDConnection? Be sure to visit our FAQ page for commonly asked questions.
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Plans listed below have no long-term contracts - you can cancel at any time. We offer
discounts for multiple physicians, physician groups,
and mid-level medical practices.
Have questions before you choose?
Questions/answers about the pricing options:
Q: Is there a long-term contract commitment required
A: No. We do have an initial contract for using the software, however there is no time commitment, and you may cancel your services at any time.
Q: What is the typical set up time for using MDConnection?
A: We will have your software ready, and the ability to submit commercial electronic claims within 3-5 business days. Government payers may take longer to enroll.
Q: What kind of support can I expect after I sign up?
A: All plans include unlimited free email and phone support from our trained staff. We also offer paid-training if you wish to have one-on-one training.
Q: How secure is the web-based MDConnection software?
A: We already exceed the minimum HIPAA security requirements for protecting personal healthcare information. Your data is securely hosted, and backed up daily.
If you have additional questions, please feel free to contact us at 866-856-6827.
Send unlimited electronic claims to insurers through MDConnection. You can optionally sign up with participating clearinghouse
payers to receive EFT and ERA reports. These are electronic versions of a traditional explanation of benefits (EOB)
saving you time and money by automatically posting insurance payments through our advanced payment system.
Prepare and print unlimited CMS-1500 paper claims to insurers through MDConnection. You can print one claim form at a time, or put
multiple claim forms in a queue to be printed at a later time.
Enterprise scheduling at your fingertips! View daily, weekly, or monthly scheduling views for your providers, and customize
your scheduling options to fit your medical practice.
Track patients from check-in to check-out with our Patient tracking feature. Quickly create encounters right from the scheduler.
Invite your patients to use Patient Connection - a web-based portal where patients can view their bills, statements, custom
documents you provide, and schedule appointments online. The web portal is totally customizable by your practice.
Glide through patient encounters with the use of helpful hot-keys. Save valuable time with keyboard shortcuts!
Keep your medical practice in good shape with informative reports! Everything from financial, aging, referrals, and claim reports
can be quickly generated with minimal criteria.
Advanced permission settings allow your office administrator to set roles and permissions for other MDConnection users at the office. You
can create your own custom roles with permission sets for each user! Optionally, you can enable IP filtering for access to MDConnection
only from the office.
Create and manage your provider referrals easily in MDConnection. Optionally, you can create appointment sources which keep track of
how patients arrived at your doorstep!
Set custom reminders for yourself or other users with this feature. You can create reminders for appointments, claims, insurance, or
personal reminders that help keep you on track for your tasks.
Increase first-time claim validation rates with our integrated claim scrubbing application. Code scrubbing reduces denials and
re-work by enabling seamless integration of your healthcare information system with validation and claim scrubbing capabilities.
It generates alerts for each charge transaction, highlighting transactions that are contrary to current Medicare coverage rules.
Our insurance verification system gives you instant access to the patient's eligibility information. No more calling or waiting
to hear back from the insurance companies... stay informed right from the start.
Email and phone support are provided free of charge. Training and support hours are from 9AM to 6PM (EST) Monday through Friday.
This feature provides you quick access to ICD, CPT and HCPCs code groups that you configure into easy-to-use templates — saving you
valuable time at checkout or when you create patient claims.
Managing more than one medical practice is easy through the use of quick practice switching. You have a single username and password that
allows you to quickly switch from one medical practice to another.
All MDConnection and PatientConnection software updates are implemented in late evenings, after normal business hours.
Software updates are free, and will not require any installation from users. An alert notification prompts users to view
recent software updates as soon as they log-in, and detailed alert descriptions/instructions are available any time.